# Kaylin AI - Full Documentation

> This is a complete reference of Kaylin AI's services, onboarding, platform instructions, content creation processes, and FAQs.

## 1. Overview

Kaylin AI is an AI-driven platform that automates your social media strategy, content creation, and posting. Perfect for ecommerce, DTC, and service brands.

### Features

* Personalized content strategy
* AI-generated content with optional paid Human Revision add-on ($5 per revision)
* 100+ AI influencers
* Support for 35+ languages
* Dashboard with calendar, analytics, and brand controls

## 2. Plans & Pricing

* Standard: \$99/mo for full content strategy, post creation & management
* Growth: \$149/mo for 15 posts/month
* Expert: \$279/mo for 30 posts/month

No contract. Cancel anytime. Upgrade via the dashboard.

## 3. Onboarding

* Go to [kaylinai.com/onboarding](https://www.kaylinai.com/onboarding)
* Fill out brand info
* Upload assets
* Connect accounts or request account creation (1-2 day turnaround)

## 4. Content Workflow

* AI drafts scripts and selects trends
* Posts are created and added to the calendar
* User reviews and optionally revises
* Final posts auto-published

## 5. FAQ

### General Questions
- **Are my posts created by AI or by humans (or both)?** Kaylin AI generates tailored posts using advanced AI. You can request edits anytime, and content is continuously adapted based on your feedback and brand preferences.
- **Who can benefit from Kaylin AI?** Businesses of any size—from e-commerce brands and service providers to realtors, agencies, startups, and influencers.
- **What is your refund policy if I’m not happy?** Because we deliver digital content, we generally do not offer refunds once work is completed. Each post includes up to 10 revision rounds, and static posts get up to 20. Extra revision credits can be purchased after the included rounds are used.
- **Can I cancel my plan at any time?** Yes. Plans are month-to-month with no long-term contract. Cancel anytime; service continues until the end of the current billing period.
- **Do you have a referral program or discounts for referring others?** Yes. Successful referrals grant credits or discounted service to both parties. Check your dashboard for current promotions.

### Platform & Account Management
- **How do I access my Kaylin AI dashboard?** Log in at [kaylinai.com/login](https://www.kaylinai.com/login) after subscribing. New users start at [kaylinai.com/onboarding](https://www.kaylinai.com/onboarding).
- **How do I connect my social media accounts to Kaylin AI?** Use the “Connect Accounts” section in your dashboard and authorize via each platform’s secure OAuth.
- **Why did my Facebook or Instagram account disconnect from Kaylin AI?** Security changes like password updates can revoke access. Reconnect through “Connect Accounts” and accept all permissions.
- **What does "Pending Renewal" mean on my dashboard?** Posts labeled “Pending Renewal” are queued for the next billing cycle and will be created once your subscription renews successfully.
- **How can I upgrade or change my plan?** Visit the Billing/Plan section or use “Add More Posts” in the calendar. After payment, your post limits increase immediately.
- **Can I still post on my social accounts manually while using Kaylin AI?** Yes. You retain full control and can post manually at any time.

### Content Creation & Scheduling
- **When will I get my first posts after signing up?** Within 1–2 minutes after onboarding; AI drafts are delivered for your review and revision requests.
- **How do the posting and scheduling work once I approve the content?** Kaylin AI auto-schedules approved posts for optimal times. Ensure your accounts remain connected if posts don’t publish.
- **Can I preview and approve posts before they go live?** Yes. All posts appear as drafts for your review and approval.
- **How can I request changes or revisions to a post I don’t like?** You can ask Chat Kaylin directly in chat to submit a revision for you. Or open the post from your Calendar to reach its detail view, click “Request Edits,” describe the changes, and submit. Each post includes up to 10 revision rounds (static posts get up to 20). AI revisions are free within the included rounds and typically finish in 1–2 minutes; extra revision credits can be purchased after those rounds are used. Human revisions are a paid add-on at $5 per request and take 2–3 business days.
- **What if I want to change my overall content plan or themes?** Use the Update Content Plan tab or talk to your account manager. Changes apply to future posts; existing drafts can be revised individually.
- **How can I edit or reschedule a post myself?** Select the post in the calendar and choose a new date or time.
- **Can I use these social media posts for other purposes (my website, ads, etc.)?** Yes. Download posts and repurpose them for websites, emails, or ad campaigns.
- **Do you support different languages in the content?** Yes. Kaylin AI supports content in 35+ languages.
- **Can I control how the AI influencer characters appear and behave in videos?** Yes. Request specific tones, expressions, or movements for the AI spokespeople.

### New Features & Add-Ons
- **What additional features or add-ons does Kaylin AI offer?** Optional add-ons include Boosted Posts (Engagement Booster), Story Posts, Automatic Comment Replies, Competitor Analysis Reports, and Email Marketing Tools.
- **Does Kaylin AI support email marketing campaigns?** Yes. The Email Marketing add-on drafts branded emails for your mailing list.
- **Can Kaylin AI create and manage Instagram/Facebook Stories for my brand?** Yes. Story content can be produced and scheduled once approved.
- **I saw an option for “Account Creation Service.” What is that?** We can create new social media profiles for you and deliver credentials within 1–2 business days.

### Support & Contact
- **How do I contact support or talk to a real person if I need help?** Use the in-app chat, email [admin@rodeomoney.com](mailto:admin@rodeomoney.com), or schedule a call with your account manager using your dedicated Calendly link (shared directly in Chat Kaylin and via onboarding emails).
- **What should I do if I want to take a break or pause the service?** Contact support to discuss pausing or downgrading. We can retain your data for a smooth return.

## 6. Support

* Email: [admin@rodeomoney.com](mailto:admin@rodeomoney.com)
* Schedule a call: Use your dedicated account manager Calendly link (the same link shared in Chat Kaylin).

## 7. Refunds & Cancellations

* No refunds for completed work, but each post includes up to 10 revision rounds; static posts get up to 20
* Cancel anytime from the dashboard or by emailing support

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*Last updated: May 2025*